Chevron
San Bruno, CA Hours and Location

NEVER COME HERE. I usually get my car detailed in LA but they are. The car wash is open longer than the attendance are there for so I decided to try this Chevron. Before getting here I wanted to make sure that my car would be able to get detailed and I wouldn’t just be exterior cleaning. I called to ask a question about the interior cleaning, told they close at 6pm, and asked how much it was to just do the interior before I got hung up on. Not sure what about asking about interior cleaning was offensive about a question. I called again but the line sounded busy. I called a few more times and thought the place must’ve gotten busy so I left a voicemail explaining my situation and my question. I let them know that I would call again, only to call again and have the person answer the phone and be laughing. My guess was and hope was that they were laughing at something else, so I called again and left another voicemail explaining that somebody answered, but maybe there’s something with the signal that we kept getting disconnected. I called again and was answered again. Nobody spoke before they hung up on me. Finally, I came to the location and asked to speak with the manager. I was told that it would be 40 minutes or so so I got in line because it looked relatively long. The same lady came over to try and charge me and I said I would not pay until I spoke to a manager. The lady laughed in the same familiar voice. I heard on the phone call, and try to block me from talking to the other workers who are asking why I was in line, but not . I explained the situation and they started laughing too. I asked why it was funny when I just was asking a simple question if they could do the interior. When the manager did come to talk to me she was very aggressive and not understanding why I was offended that this lady was continuously laughing and argued that we didn’t know what she was laughing at. I told her that I gave her the benefit of the doubt, but when she came over to my window and started laughing at me in person, despite me, just asking a simple question of whether I can just get the interior, that to me sealed the deal that she was totally laughing at my situation and my questions. The manager threatened to call the police and I insisted that she do so because I’m not sure what I did wrong other than wait to speak to the manager and discuss why her employee was allowed to behave this way. She wrote down what I assume our names on a receipt in order to get me out of the way. PLEASE PLEASE PLEASE DO NOT SUPPORT THIS BUSINESS. This would be my second time coming here and the first time was a little worse than this time, but I chalked it up to them having a bad day as I did not say anything to them on that occasion, but they were going in on another customer.