1 Review for Big O Tires

1 Review

Do NOT send anyone to this scam shop!!!! They ripped off my 83 year old mom. She had a fender bender which wasn’t bad. Got a quote from them to replace strut and the whole knuckle assembly. I called to ask if they needed that whole assembly and if they could just replace the bearing. The guy on the phone was waffling and trying to get me to spring for the more expensive repairs. I told them mom was on a fixed budget and what was the actual damages to. They wouldn’t answer. They priced the work out at 880 for the strut and knuckle and 780 for just the strut and bearing. Labor charges were 2 hrs for the strut and 2 for the bearing. Way too much!!!! I told them to let me think about it over night before I made the call that I may just fix myself. Next morning call mom and the have it on the lift doing the bearing repairs. When I called to try to stop them they made excuses. I explained no work was authorized and they hung up. I called back and the manager said mom had authorized it. She had not, and I recorded the calls. They are taking advantage of seniors and literally started work unauthorized. Total scam shop!!!! Beware!!!! Sending letter to corporate as we speak.

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The Big O Tires Story

From humble beginnings, an industry leader is born.

The Big O Tires story begins back in 1962, just as America’s new love affair with the automobile was hitting high gear. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete in the face of low prices offered by major tire manufacturers’ own company stores. Big O’s founding fathers were a handful of progressive independent tire dealers who decided to band together to form a tire-buying cooperative so that they could secure volume pricing and keep their customers happy. Their concept worked. In the years that followed, The Big O Tires co-op evolved into a full-fledged franchise as it continued to find innovative ways to harness the power of the collective to benefit independent dealerships and their customers.

Almost a half-century later, Big O Tires has become one of North America’s largest retail tire franchisor, with over 400 independently-owned and operated locations in 19 states, providing customers with a broad range of automotive services in addition to quality tires, wheels and accessories. Big O has become an industry role model admired for its innovative approach to franchising and unmatched customer loyalty ratings.

In 1996, Big O Tires joined forces with one of the largest and most respected tire marketers in the nation when it became part of the TBC Retail Group, an automotive retail network comprised of some 1,200 Big O Tires, Tire Kingdom, Merchant’s and NTB locations spanning 40 U.S. states. Big O’s reach was broadened again in 2005, when TBC Corporation was acquired by Sumitomo Corporation of America, the largest wholly-owned subsidiary of Tokyo-based Sumitomo, one of the world’s leading traders of goods and services.

As Big O Tires continues to thrive and adapt to an ever-changing marketplace, it remains rooted in its humble beginnings as a proud collective of independent dealers committed to putting its customers first.

Big O Tires – The Team You Trust ®

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About this location:

Tire Services

  • Free Alignment Check With Printout
  • Free Rotation & Re-balance With Tire Purchases
  • Free Flat Repair With Tire Purchases
  • Free Air Pressure Checks Every Day (no appointments needed)
  • Everyday Low Price Tire Guarantee
  • Express Lane Tire Service (no appointments needed)
  • Big O® Tires Credit Card with 6-month, No-interest Financing
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  • Sunday


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