Avis Car Rental
Hanover, MD Hours and Location

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Company Overview

Avis Car Rental and its subsidiaries operate one of the world’s best-known car rental brands with approximately 5,500 locations in more than 165 countries. Avis has a long history of innovation in the car rental industry and is one of the world’s top brands for customer loyalty. Avis is owned by Avis Budget Group, Inc. (NASDAQ: CAR), which operates and licenses the brand throughout the world.  

Quick History

Founded in 1946 by Warren Avis (who sold his interest in 1954), Avis was the first company to rent cars from airport locations. The company grew rapidly during the 1950’s through franchised and corporate-owned expansion. In 1963, Avis introduced the award-winning “We try harder®” campaign and the tagline remains the company’s rallying cry even today. Ten years later, Avis launched its innovative Wizard system, the company’s proprietary reservation technology. Avis changed ownership multiple times in the 70’s and 80’s, becoming employee-owned in 1987. That same year, Avis introduced the Roving Rapid Return, a handheld computer terminal allowing customers to bypass the Avis counter. Two years later, the company launched Avis Cares® a program aimed at promoting renter and employee safety. In 1996, HFS Incorporated acquired Avis, which was then spun off as a separate public company, all but the franchising rights, Wizard system, and reservation operations. In 2000, the company introduced Avis Interactive, the first Internet-based reporting system for commercial accounts in the car rental industry, which was significantly enhanced and re-launched in 2006. In March 2001, Cendant Corporation purchased all of the outstanding shares of Avis Group Holdings and later that year moved its world headquarters to Parsippany, NJ. In 2006, Cendant Corp. separated into four independent companies: Realogy, Wyndham Worldwide, Travelport and Avis Budget Group, Inc., which is now the parent company of Avis Car Rental. In 2011, Avis Budget Group acquires Avis Europe plc. The transaction re-unites Avis Budget Group with its licensee for Europe, the Middle East, Africa and Asia.

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About this location:

Location

Baltimore-Washington Intl Airport

Additional Location Information

AFTER-HOURS RETURNS

• Park & lock the car. Place the completed contract & the keys in the key drop box. Remember to take your personal belongings with you.

PREFERRED SERVICE

• Follow signs to the baggage claim area in the lower level to collect baggage. Proceed through exit doors in area B of the lower level for the Rental Car Shuttle bus which is used by all Rental Car companies. The courtesy bus will take you to the consolidated facility.

• Upon arrival at the rental facility, check your email on your smartphone or the Preferred board for the space number of your preassigned vehicle.
  You have the option to accept the preassigned car or exchange it for a similar car from the Select & Go Exchange Area or upgrade the car to a specialty vehicle from the Select & Go Upgrade Area. Cars in the Select & Go Upgrade Area have the additional daily cost posted on the hangtag.
  Once you have selected your vehicle, drive the vehicle to the exit booth and present your driver’s license to the Avis representative who will quickly complete the transaction and get you on your way.

*GENERAL DIRECTIONS*

• COUNTER: **Airline Passengers** Follow signs to the baggage claim area in the lower level. Proceed through exit doors in area B of the lower level for the common Rental Car Shuttle bus used by all rental car companies. The courtesy bus will take you to the consolidated facility. Once you enter into the customer service building, proceed to the Budget counter. Common bus runs every 5 – 7 minutes.
  **Local Renters** Proceed directly to the consolidated rental facility. From Airport Highway, follow the Car Rental Return signs. Go past the Car Rental Return Ramp to the front of the Car Rental Facility. 15-min free parking is available in front of the building.
  CARS: At the consolidated rental facility.
  RETURNS: Same as pick-up.
  AFTER-HOURS RETURNS: The Check In/Return counter is open 24 hours.