Fast forward to 2002. That's when we had our 'Aha!' moment (as Oprah would say). New leadership, new ideas, new inspiration. We completely re-imagined ourselves, and got back in touch with the consumer. New menus. New plates. New building design, new soundtrack. Stylish uniforms. And a modern, warm restaurant design with an open kitchen and prominent bar. Today, our company is built entirely aroun ...