1 Review for Best Buy

1 Review

https://www.yelp.com/biz/best-buy-riverbank-riverbank?hrid=yYxvoW3WYckOMrirLkpsWg&utm_campaign=www_review_share_postreview&utm_medium=copy_link&utm_source=direct On 02/28/2021 I was assaulted by multiple store employees and wrongly accused of stealing a laptop. The laptop they were looking for was back on a shelf. Violent threats were made towards me as well as physical contact. I obtained 2 witnesses contact information after the event took place as well as a list of the employees that were working at the time of the incident. Time was approximately 1:09 PM Due to the employee hitting my hand after I recovered the missing laptop that was on the shelf not on my persons in any way, I could not work. The pain has reasonably increased over time as well as bruising and stiffness. It is the right wrist. I believe that the employee racially profiled me as a shop lifter. Seeing my brown skin color he immediately assumed I was a thief I believe and unjustly took action to detain my leaving the store as well as physically harmed me when I attempted to rectify the problem. If anyone else has experienced similar mistreatments from this Best Buy location please contact either myself the victim Brock Johnson 916.516.0602 or The Law Office of Charles B. Smith 209.231.6506 This type of violent employee action is not only completely inappropriate and dangerous. It also disregarded the social distancing mandate that is in effect. Lastly I disclose this only because I feel it is my duty to report any misconduct done in the public because i know how many other people suffer from similar afflictions. I have PTSD from past violent experiences and when the mob of Best Buy Employees rushed me yelling I became so frightened I lost control of my bodily functions. If you can imagine the effects that this disgusting/demeaning experience has had on my mental state please help me bring these men to justice. I will be uploading footage soon to YouTube so keep an eye out. One of the witnesses reacted quickly and recorded the occurrence. The video will be tagged #bestbuybullies #bestbuybeatings #bestbuyriverbank

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About Best Buy

Best Buy is a leading provider of technology products, services and solutions. The company offers expert service at an unbeatable price more than 1.5 billion times a year to the consumers, small business owners and educators who visit our stores, engage with Geek Squad Agents or use BestBuy.com or the Best Buy app. The company has operations in the U.S. where more than 70 percent of the population lives within 15 minutes of a Best Buy store, as well as in Canada and Mexico, where Best Buy has a physical and online presence.

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Store Services

  • Geek Squad – Riverbank CA (Inside Best Buy)

    Our Agents provide repair, installation and setup services on all kinds of tech – including computer repair, setup and support, TV repair, home theater installation, car stereo installation and home appliance repair. We fix most makes and models, no matter where you bought them, and can show you how to get the most out of your technology.

    • Appliance Repair
    • Computer & Tablet Setup
    • TV/Home Theater Setup
    • WiFi/Networking Setup
    • Car/GPS Setup
    • Technology Consultation
  • Windows Store

    Only at Best Buy, find the best of productivity and fun in the perfect device in the Windows Store. From Surface, to tablets, laptops and all-in-one computers, the Windows store has it all. Plus, enjoy all the expert service you need to get started.

  • Samsung Experience

    When you’re looking for the next level of customer service, expertise, and support you need for Samsung mobile devices or Samsung Home Theater products, visit Best Buy and tour the Samsung Entertainment Experience and the Samsung Experience Shop- only at Best Buy!

  • Car & GPS Installation Services

    Let our Autotechs take the hassle out of installing your new car electronics and have peace of mind it’s done right. Schedule an appointment online.

  • Store Trade-In Information

    This store offers Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

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